A user-friendly interface is provided by Chat FPT APK with which chatbots can be created and managed. Featuring natural language processing and dialog management, the system enables the integration, communication, and automation of conversations across multiple platforms, bringing more sales leads, increasing customer satisfaction, and scaling operations.
The FPT.AI platform automates processes from the simplest to the most complicated. Your business becomes more productive thanks to FPT.AI, making your customers happier and you more profitable.
Why Chat FPT APK
Conversing naturally
By incorporating the most advanced Vietnamese Natural Language Processing technology, FPT AI Chat is able to identify users' intents and respond with the most relevant answers over time as the conversation progresses. A chatbot is able to track every step of a customer using the dialog management module, therefore understanding and interacting with them in a friendly, natural manner.
Customer support, sales, and marketing made easy
Your customers can automatically receive updates on your promotions/products through an FPT AI Chat during their journey with your products/services.
A multichannel deployment strategy
Chatbots built on Conversational AI platforms are deployable on various channels (web chat, email, SMS, or applications) via cross-platform (Facebook, Zalo, Viber, etc.).
Giving customers a sense of empowerment
Whether you're at work, on vacation, or anywhere in between, FPT AI Chat is available 24/7. Chats are also controlled, transferred to agents when necessary, and ensure a great user experience.
Adaptability and compatibility
Through APIs, Chat FPT APK can be integrated with your business system without the need for coding. Several thousand customer intents can be processed simultaneously on our cloud-based platform.
AI platform and services integrated with AI.
A conversational AI system
With AI bots from the market leader, automate the customer journey
The intelligent processing of documents
OCR platform powered by AI transforms data input
Onboarding digital customers
Utilize a reliable AI-based KYC solution to simplify the process
Is your business ready to be disrupted in a way that leads to many significant benefits?
What are the benefits of FPT AI Engage?
Automating intelligence
You can maintain a virtual agent 24/7 so that your call center is always open for business. Customers and prospects can be contacted quickly and easily while missed calls and hang-ups are eliminated.
Talking in a human manner
Using FPT.AI's virtual agent, your customer's true intent will be immediately understood for the most relevant answer. A warm, natural voice will be used to communicate with your customers.
Service improvements and cost reductions
Virtual agents such as Chat FPT APK can save businesses a great deal of money by performing repetitive tasks automatically. With FPT.AI, virtual agents provide answers in real-time and enable fluent conversations, enhancing customer satisfaction through consistent customer service.
Additional Features
Scalable instantly
When the demand for customer service peaks, you don't have to worry about not having enough agents because FPT.AI virtual agents can scale fluidly.
A quick integration process
You can easily integrate our service into your existing call center, or we can bundle our service with your existing call center service.
Analyzing insights
With this service, you can analyze the call content, the delivery statistics, and other metrics of your call center to make better decisions.
